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Loyalty programs / Top questions

Top questions

  • What are Tickets Bonuses?
  • How are Tickets Bonuses allocated?
  • How to check the number of bonuses I have?
  • What services may I pay with bonuses?
  • How to use Tickets Bonuses?
  • When may Tickets Bonuses not be used?
    • When tickets are purchased after redirection by a metasearch* link. 
    *Metasearch engines are sites which aggregate flight ticket offers from many agencies and airlines. A purchase is made upon redirection to Vendor's site.
    • When low-cost tickets are bought.
    • When buying flight tickets with multifare booking. The multifare booking provides for the issuance of separate flight tickets on different routes or from different airlines in one order.
    Please note: when you pay for a flight ticket, you may not always use the previously accumulated Tickets Bonuses. Before payment for a reservation, please familiarize yourself with the tip "What's the difference?" – it will indicate whether the specified airline provides an option to pay with Tickets Bonuses.
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  • Are bonuses returned if tickets are refunded or service is cancelled?
  • Bonus Program period
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