FAQ

Yes. But please note that

• changeable are only the flights of that airline which is mentioned in your ticket;
• date and itinerary may be changed not in every ticket. For changes, if applicable, additional charge may be billed.
  

For more details, please refer to the fare rules or contact the Customer Care Service Team.

To make changes in your booking, please:

1. Log into the site and enter "My account" – "My orders" – "Flight tickets" – "Booking #" – "Edit order" – "Change date/route";
2. Enter the desired dates and/or route;
3. Leave a comment for our Customer Care Service Team if your wish to add additional information to your request;
4. Click on "Send request."

A reply to your request, as well as information on the conditions of changes (if applicable), will be included in comment to your request and emailed to you. The ticket will only be changed after your confirmation via "My account" – "My orders" – "Flight tickets" – "Booking #" – "Edit order" – "Change date/route."

More about involuntary changes of date/route.