FAQ / Contact us / Customer Care Service
Customer Care Service
Online chat is available for authorized users in their personal account. This is the fastest way to contact us.
Our operators are also available to answer your questions about booking and payments by phone or email.
Harju Maakond, Tallinn, Kesklinna linnaosa, Jõe tn 3, office 302, 10151, Estonia

This number is needed to define certain technical parameters for your session on the site. Before contacting the the Customer Care Service, you are recommended to save it or not to close the page.
Our operators are also available to answer your questions about booking and payments by phone or email.
Call us
+372 610 4204 (The calls are charged at the rates of your operator.)Write to us:
- [email protected] – for complaints and feedback;
- [email protected] – for all other issues.
Mailing address
Tickets Estonia OÜHarju Maakond, Tallinn, Kesklinna linnaosa, Jõe tn 3, office 302, 10151, Estonia
Please note!
During conversation the Customer Care Service agent may ask you for the “Unique user session identifier". It is always at the bottom of the page:
This number is needed to define certain technical parameters for your session on the site. Before contacting the the Customer Care Service, you are recommended to save it or not to close the page.