FAQ

FAQ / Payment / How refund is made?

How refund is made?

To make a refund, you need to apply for refund in "My Account" by filling the application fields and attaching the required documents.

If you paid for the flight ticket with a payment card, the amount will be refunded to the credit/debit card under the terms and conditions defined by the Terms of Service.

For more details of the refund procedure, please refer to "Changes in tickets and flights" chapter.